1. I have enrolled but not received any confirmation?
An email confirmation is automatically sent to delegates, once payment is completed. Kindly check your inbox or junk/spam folders. For any queries feel free to contact us at contact@onference.In

2. I have enrolled but not received a link to access the LIVE proceedings?
Reminder emails including the event link are sent to the registered email addresses of all enrolled delegates on the event day. Also, you can view the LIVE proceedings on this page/link itself.

3. How to attend the event ONLINE?
On the day of the event, kindly return to this page/link and click on “LIVE” button (below the event banner) and subsequently on the play icon. For any queries feel free to contact contact@onference.In

4. Will I be eligible for a certificate if I watch the recording only?
NO, you will not be eligible for a certificate if you do not attend the LIVE event on event day.

5. If the live event has started already, can I join in between sessions?
Yes, you can join in between the session and can view the recording later at the event link itself for missed session.

6. Can I view the recorded version of the event later?
YES, enrolled delegates can view the recording under the syllabus tab at this link.

7. Until when will the recording be available?
Recording will be available at this link itself for 3 months post-event.

8. Can I download lecture video?
We would like to inform that lecture videos are non-sharable asset, however enrolled delegates can view the recordings of each session at this link itself.

9. Can I fast forward the recorded video?
The recordings can be fast-forwarded by using (double)forward arrows at the bottom of the video. For any queries feel free to contact us at- contact@onference.In

10. When & how will I receive the certificate?
On receiving the certificate design from the organizers, e-certificates will be issued to delegates who attended the event LIVE/ONLINE on the event day.

11. When & How will I receive the Credit Hours?

Once the organizers submit the LIVE Attendance list to the medical council post-completion of the entire event, the points will be credited to your medical council account directly.

12. Does the enrollment price include GST?
Yes, it includes 18% GST.

13. Who should I contact in case I have any issues with online payment?
Please feel free to contact onference customer support at contact@onference.In

14. I want the tax invoice of the payment to get it reimbursed from my hospital.
You shall receive a tax invoice by email as soon as you make the payment. Kindly check your inbox or junk/spam folders. For any queries feel free to contact us at contact@onference.in

15. I want to make changes to my email address or phone number used during enrollment.
Kindly visit you profile on onferenceweb browser or onferenceapp and update your profile information or write to us at contact@onference.in

16. How do I enroll for more than 1 person?
Each person can register individually, and you can simply share the event link with your colleagues. For further queries contact onference customer support at contact@onference.in